Consolidate WhatsApp, Facebook Messenger, Instagram DMs and Website Chat into one unified dashboard. Multi-agent management with smart routing. (Instagram & integration coming soon)
All channels in one place — WhatsApp, Facebook Messenger, Instagram DMs and website chat. Your entire team collaborates on customer conversations from a single unified inbox.
Book a Free DemoAutomatically route incoming chats to the right agent or department based on rules — by topic, language, VIP status or round-robin. No more missed messages or duplicate responses.
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Track response times, resolution rates, customer satisfaction scores and conversations handled per agent. Managers can view live conversations and provide real-time coaching.
Book a Free DemoCentralised support across all messaging channels
Multiple agents handling leads from a single WhatsApp number
Mobile app lets agents work from anywhere with push notifications
Manage multiple client WhatsApp accounts from one dashboard
Onboarding flows, support bots, feature announcements
Lead gen, campaign automation, client reporting
Booking confirmations, itinerary updates, review collection
OTP verification, loan updates, payment alerts
Supply chain alerts, dealer communication, order updates
Class reminders, booking confirmations, wellness tips
Online ordering, menu sharing, delivery updates
Event tickets, show updates, fan engagement
Shipment tracking, dispatch alerts, driver updates
Product catalogs, design consultations, order tracking
White-label solutions, multi-client management, commission programs
Custom WhatsApp automation tailored to your unique business needs
All AiBotick plans come with 3 default users by default — whether it's the Starter plan, Growth plan, or Scale plan. Companies can upgrade to any number (N) of additional users as per their team size and business requirements. There is no upper limit on users. Additional users can be added at just ₹500 per user per month.
Yes. AiBotick Shared Team Inbox works on mobile browsers and we have a dedicated mobile app so your agents can respond to customers on the go.
Yes. Managers get a real-time dashboard to track response times, resolution rates, active conversations, and individual agent performance metrics.
Currently AiBotick focuses on WhatsApp Business API as the primary channel. Instagram DM integration is on our roadmap for future releases.
Yes. AiBotick supports auto-assignment by keywords, departments, round-robin, or load balancing. You can set up custom routing rules to ensure each query reaches the right agent.
Yes. Agents can create and use canned responses (quick replies) for common questions, saving time and ensuring consistent messaging across the team.
Book your personalised demo — our team will guide you through every step.