LOGISTICS
WhatsApp Automation for Logistics & Transportation
Automate shipment tracking, dispatch alerts, delivery confirmations and driver communication — all through WhatsApp.
Automate shipment tracking, dispatch alerts, delivery confirmations and driver communication — all through WhatsApp.
Customers and consignees get automatic WhatsApp updates at every milestone — booked, picked up, in-transit, out for delivery and delivered. One-tap status check anytime.
Send pickup assignments with full address, contact details and Google Maps location pins to drivers on WhatsApp. Drivers confirm pickup with one tap and share loading photos directly in chat.
Collect proof-of-delivery with photos and e-signatures through WhatsApp. Drivers submit POD instantly after delivery, and the operations team gets real-time confirmation without manual follow-ups.
AI bot answers shipment status, ETA and rate queries by AWB or order number 24/7
Connect TMS/WMS systems to trigger WhatsApp alerts on pickup, transit and delivery events
Send pickup assignments, route details and delivery instructions to drivers on WhatsApp
Customers and consignees get automatic WhatsApp updates at every shipment milestone — booked, picked, in-transit, out-for-delivery, delivered.
Your customers and consignees know exactly where their shipment is without calling your office. Every milestone — booked, picked, in-transit, out-for-delivery, delivered — triggers an instant WhatsApp update.
Send pickup assignments, route maps and delivery instructions to drivers. Collect POD photos and e-signatures directly on WhatsApp.
No more calling drivers one by one. Send pickup assignments with full address, contact details and route info directly on WhatsApp. Drivers confirm pickup, share loading photos and submit POD — all in chat.
Track on-time delivery rates, failed attempts, customer satisfaction scores and driver response times from a single analytics dashboard.
Know exactly how your fleet is performing — on-time delivery percentage, failed attempt rates, average delivery time and customer satisfaction scores. All in one dashboard, updated in real-time.
Shipment tracking, ETA queries, rate enquiries answered 24/7
Pickup requests, rate calculators, complaint forms in WhatsApp
Service updates, holiday schedules, new route announcements
TMS/WMS events trigger pickup, transit and delivery alerts
Multi-day Dispatch Alerts for lead warming and re-engagement
Delivery rates, response times, customer satisfaction scores
Yes. Customers can type their AWB or order number and the AI bot instantly returns real-time tracking status and ETA.
AiBotick connects with most TMS/WMS systems via webhooks and APIs. Shipment events auto-trigger WhatsApp notifications.
Yes. Send pickup assignments with address, contact details and route info. Drivers can confirm pickup and share POD photos directly in chat.
Most logistics companies are fully set up within 24-48 hours. Our onboarding team configures your chatbot, integrations and first campaign at no extra cost.
Logistics companies using AiBotick see 70% fewer "where is my shipment" calls and 30% improvement in on-time delivery communication.
We would love to show you how AiBotick works for your business! Book your free personalised demo — our team will walk you through the entire platform, set up your first chatbot and launch your first campaign. Start your free demo on WhatsApp → or message us at +91 89569 46795.
Book your personalised demo — our team will guide you through every step.