Consolidate WhatsApp, Facebook Messenger, Instagram DMs, Telegram and Website Chat into one unified dashboard. Multi-agent management with smart routing. (Instagram & Telegram integration coming soon)
All channels in one place — WhatsApp, Facebook Messenger, Instagram DMs and website chat. Your entire team collaborates on customer conversations from a single unified inbox.
Book a Free DemoAutomatically route incoming chats to the right agent or department based on rules — by topic, language, VIP status or round-robin. No more missed messages or duplicate responses.
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Track response times, resolution rates, customer satisfaction scores and conversations handled per agent. Managers can view live conversations and provide real-time coaching.
Book a Free DemoCentralised support across all messaging channels
Multiple agents handling leads from a single WhatsApp number
Mobile app lets agents work from anywhere with push notifications
Manage multiple client WhatsApp accounts from one dashboard
Depends on your plan — Growth supports 3 agents, Scale supports 5, and Enterprise supports unlimited agents.
Yes — full shared inbox functionality on Android and iOS with push notifications.
Yes — track response times, resolution rates, and conversation volumes per agent.
Yes — WhatsApp, Instagram, Facebook Messenger, Telegram, and website chat are all supported.
Growth plan supports 3 agents, Scale supports 5 agents, and Enterprise supports unlimited agents. Additional agents can be added at Rs 500 per agent per month on any plan.
Currently AiBotick Team Inbox supports WhatsApp and Facebook Messenger. Instagram DM and Telegram integration are coming soon in Q3 2026. All channels appear in a unified inbox.
Yes. Team Inbox includes real-time agent monitoring with metrics like response time, resolution rate, customer satisfaction score and conversations handled per day. Managers can also view live conversations.
Yes. AiBotick automatically routes conversations based on rules you set: by department, language, topic, agent availability or round-robin. VIP customers can be auto-assigned to senior agents.
Growth plan supports 3 agents, Scale supports 5 agents, and Enterprise supports unlimited agents. Additional agents can be added at Rs 500 per agent per month on any plan.
Yes. Team Inbox includes real-time agent monitoring with metrics like response time, resolution rate, customer satisfaction score and conversations handled per day. Managers can also view live conversations.
Book your personalised demo — our team will guide you through every step.